5l555 Privacy Policy

1 Types of Information We Collect

We may collect the following types of information when you register on the 5l555 platform or use our Services. This collection is conducted with full transparency and is processed on the basis of your consent.

1.1 Personally Identifiable Information

• Full name and date of birth
• National ID card or passport number (for age verification)
• Email address and username
• Mailing address and residential information

1.2 Financial Information

• bKash, Nagad, Rocket, Upay mobile account numbers (for transactions only)
• Bank account details (where applicable)
• Deposit and withdrawal history

1.3 Technical Information

• IP address, browser type and version
• Device identity (device ID, operating system)
• Data obtained from cookies and similar tracking technologies
• Login times, session duration, and page visit history

1.4 Communication Information

When you contact our customer service team via live chat or email, we store the content of that conversation and related time information. This data is used to improve service quality and to resolve disputes.

2 Purposes for Using Your Information

5l555 uses your information only for the legitimate purposes described below. Your information is not used for any purpose beyond those listed here.

2.1 Account Management

The information we collect is essential for creating, verifying, and securing your account. This includes password resets, login security, and sending account-related notifications.

2.2 Financial Transaction Processing

Financial information is used to complete deposit and withdrawal processes and to ensure transaction security. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.

2.3 Identity and Age Verification

Our platform is for users aged 21 and above only. Therefore, age verification for every registrant is carried out as a legal obligation. Identity documents provided are used solely for verification purposes.

2.4 Fraud Prevention and Security

Technical information is analyzed to identify suspicious activity, prevent unauthorized access, and ensure the overall security of the platform.

2.5 Service Improvement

Our goal is to analyze user behavior and preferences to further improve the gaming experience and offer relevant promotions. However, this analysis is always conducted at an aggregate and anonymous level.

3 Data Storage and Security

5l555 treats the security of your information as its highest priority. We apply industry-standard security measures.

3.1 SSL Encryption

All data sent to and received from our platform is protected through SSL (Secure Sockets Layer) encryption. This protects your personal and financial information from third-party intrusion.

3.2 Access Control

Only authorized staff may access your information, and only to the extent necessary to perform their duties. All staff operate under strict confidentiality agreements.

3.3 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, information may be retained for as long as required to meet legal obligations, after which it is securely deleted.

3.4 Security Breaches

In the event of a security breach that could put your information at risk, we will notify you as quickly as possible and take the necessary protective measures.

4 Data Disclosure and Third Parties

5l555 does not sell your personal information or share it with third parties without authorization. Information may be shared in the limited circumstances described below:

4.1 Service Providers

We work with certain trusted third-party service providers for payment processing, technical infrastructure, and customer service management. These providers may use information only for specified purposes and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose information in response to court orders, valid requests from government agencies, or legal proceedings. In such cases, we will disclose only the minimum information necessary.

4.3 Anti-Money Laundering

Under regulations relating to the prevention of financial crime, information on suspicious transactions may be provided to the relevant authorities.

4.4 Game Software Providers

Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive the minimum technical information necessary to operate their games. Personally identifiable information is not shared with these providers.

9 Policy Changes

5l555 reserves the right to change, amend, or update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed on the main page of the website.
• The "Last Updated" date at the top of this page will change.

If you continue to use the platform after the updated Policy takes effect, you will be considered to have agreed to the revised Policy. If you do not agree to the new Policy, please contact our customer service team about closing your account.

10 Responsible Gaming and Data Protection

5l555 places great importance on responsible gaming. As part of our Privacy Policy, we may use information relating to your gaming behavior to help protect you:

• Identifying unusual gaming patterns to provide timely support.
• Keeping the self-exclusion facility active.
• Managing the limit-setting feature.
• Providing your gaming history upon your request.

To learn more about responsible gaming, visit our Responsible Gaming page.